Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email, phone, professional credentials, organization details
• Account Information: Login credentials and account preferences
• Usage Data: How you interact with our Services
• Device Information: IP address, browser type, OS, device identifiers
• Protected Health Information (PHI): When applicable, in accordance with HIPAA

2. How We Use Your Information

We use the information to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Facilitate connections between providers and specialists
• Send technical notices, updates, and administrative messages
• Respond to your comments, questions, and support requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent activities
• Comply with legal obligations and regulatory requirements

3. Information Sharing

We may share information in the following circumstances:

• With healthcare partners for clinical consultations and care coordination
• With service providers performing services on our behalf
• For legal compliance when required by law
• Business transfers (merger, acquisition, sale of assets)
• With your consent

4. Data Security

We implement robust security measures including encryption, access controls, secure data centers, and regular security assessments. All data transmission is encrypted using industry-standard protocols.

5. Data Retention

We retain your information for as long as necessary to provide our Services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

6. Your Rights

Depending on your location, you may have the following rights:

• Access
• Correction
• Deletion (subject to legal requirements)
• Portability
• Opt-Out
• Non-Discrimination

7. Cookies & Tracking

We use cookies and similar tracking technologies. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence with appropriate safeguards.

10. Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy and updating the 'Last updated' date.