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Livemed — Care, intelligently.
Compliance

HIPAA Compliance

Our commitment to protecting patient health information through comprehensive HIPAA compliance measures.

Our commitment to HIPAA.

Livemed Health is fully committed to maintaining the privacy and security of Protected Health Information (PHI) in compliance with HIPAA. We implement comprehensive administrative, physical, and technical safeguards to protect all patient data.

HIPAA Compliant Platform

Designed from the ground up with HIPAA compliance in mind. We undergo regular third-party audits to ensure the highest standards of data protection.

PHI

Protected Health Information.

We understand the sensitive nature of health information. Our systems are designed to protect PHI at every stage of its lifecycle.

What We Protect

  • Patient demographic information
  • Medical records and clinical notes
  • Consultation data and communications
  • Diagnostic information and test results
  • Treatment plans and recommendations

How We Protect It

  • 256-bit AES encryption at rest
  • TLS 1.3 encryption in transit
  • Role-based access controls
  • Automatic data backup and recovery
  • Secure audit trails for all access
Safeguards

HIPAA safeguards.

We implement all three categories of HIPAA-required safeguards to ensure comprehensive protection.

Administrative Safeguards

  • Designated Privacy and Security Officers
  • Comprehensive workforce training
  • Access management policies
  • Incident response and contingency planning
  • Regular risk assessments and audits

Physical Safeguards

  • Secure data centers with 24/7 monitoring
  • Controlled access to systems and workstations
  • Secure disposal of electronic media
  • Environmental controls and disaster protection
  • Visitor access controls and logging

Technical Safeguards

  • End-to-end encryption (in transit & at rest)
  • Multi-factor authentication
  • Automatic session timeouts
  • Comprehensive audit logging
  • Regular vulnerability assessments

Business Associate Agreements.

Livemed Health enters into Business Associate Agreements with all covered entities we work with. These outline our responsibilities for protecting PHI and ensure compliance with HIPAA throughout our partnership.

Patient Rights

Patient rights under HIPAA.

We support healthcare providers in upholding patient rights as required by HIPAA.

Right to access their health information
Right to request corrections to their records
Right to obtain an accounting of disclosures
Right to request restrictions on use of PHI
Right to receive confidential communications
Right to file complaints regarding privacy practices

Breach notification procedures.

In the unlikely event of a security incident involving PHI, we have comprehensive breach notification procedures in place. We notify affected covered entities within 24 hours of discovering a breach.

Training & compliance culture.

All team members undergo comprehensive HIPAA training upon hire and annual refreshers. Regular assessments ensure our team stays current with evolving regulations.

Questions about HIPAA compliance?

Our compliance team is available to answer any questions about our HIPAA practices.